Privacy Policy
Last updated: October 7, 2024
This Privacy Policy describes how CozyDenmark ("we," "us," or "our") collects, uses, and protects your personal information when you visit cozydenmark.com (the "Website") or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
When you use our Website, we may collect the following personal information:
- Name and contact details (email address, phone number, shipping address)
- Payment information (processed securely through our payment providers)
- Account login credentials
- Shopping preferences and history
- Communications with our customer service team
Automatically Collected Information
We automatically collect certain information when you visit our Website, including:
- IP address and device information
- Browser type and settings
- Website usage data and navigation patterns
- Referring websites and search terms
- Cookie data and similar technologies
How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Sending order confirmations and shipping updates
- Personalizing your shopping experience
- Sending marketing communications (with your consent)
- Improving our Website and services
- Preventing fraud and maintaining security
- Complying with legal obligations
Information Sharing
We share your information only in the following circumstances:
- With shipping partners to deliver your orders
- With payment processors to handle transactions
- With service providers who assist in our operations
- When required by law or to protect our rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Object to certain data processing
- Request data portability
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.
Children's Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
CozyDenmarkHobrovej 42B
9000 Aalborg, Denmark
Phone: +45 98 14 31 56
Email: ask@cozydenmark.com